30-day guarantee

Refund Policy

Last updated: 17 September 2026

We want the product description and files you receive to match what was promised. You may request a refund within 30 calendar days of purchase.

How to request a refund

Email support@firstbloom.store from the address used at checkout. Include your order number, the product name, and a brief explanation so we can identify the purchase and help resolve the issue.

Eligibility

A request is eligible when it is submitted within 30 days and relates to a valid FirstBloom order. We may ask for reasonable information needed to locate the transaction or understand a technical problem. Repeated, abusive, fraudulent, or chargeback-related requests may be declined where permitted by law.

Processing

Approved refunds are returned through Lemon Squeezy to the original payment method. Bank processing time may vary. Access to refunded digital files may be revoked.

Your legal rights

This policy does not limit any mandatory consumer rights that apply in your country. If local law gives you greater rights, those rights remain available.