Your information

Privacy Policy

Effective: 17 September 2026

This policy explains how FirstBloom handles personal information when you browse our website, contact us, or buy a digital product.

Information we receive

• Support information: your email address, message, order number, and any details you choose to provide.
• Order information: customer and transaction details made available to us by Lemon Squeezy for fulfilment, support, refunds, fraud prevention, accounting, and legal compliance.
• On-device cart data: the site may use session storage to remember one selected product during the current browser session.

FirstBloom does not directly collect or store full payment-card numbers. Payment details are processed by Lemon Squeezy and its payment providers under their own privacy terms.

How we use information

We use personal information to provide downloads, answer support messages, process eligible refund requests, prevent misuse, maintain transaction records, and comply with legal obligations. We do not sell personal information.

Legal basis and sharing

Depending on your location, processing is based on performing a contract, legitimate interests in operating and securing the shop, legal obligations, or consent where required. Information may be shared with Lemon Squeezy, hosting and email providers, professional advisers, or authorities when necessary and lawful.

Retention

We keep support and transaction records only as long as reasonably necessary for the purposes above, including tax, accounting, dispute, and fraud-prevention requirements.

Your choices and rights

You may request access, correction, or deletion of information held by FirstBloom, subject to legal exceptions. You may also have rights to object, restrict processing, or complain to a competent data-protection authority.

Security and international processing

We use reasonable safeguards, but no internet service can promise absolute security. Service providers may process information in countries different from yours and use lawful transfer safeguards where required.

Children

The shop is intended for adults and is not directed to children. We do not knowingly collect personal information from children.

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